Return Policy – Wellora

Refund & Return Policy – Wellora

At Wellora, your satisfaction is very important to us. If something isn’t right, we’re here to help.

Returns

• We accept returns within 30 days of delivery.

• To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

• Certain items (such as perishable wellness products, opened beauty items, or personalized items) cannot be returned for health and safety reasons.

Refunds

• Once your return is received and inspected, we’ll send you an email notification.

• Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

• If you received a defective or damaged product, we’ll happily replace it. Please contact us with a photo of the issue within 7 days of receiving your order.

Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or an error was made on our part.

How to Start a Return

• Email us at [your store email] with your order number and the reason for return. Our team will guide you through the process.